Vanilla Candle Company Privacy Policy

Last Updated: September 4, 2020

Information

This Privacy Policy applies to your use of the Vanilla Candle Company website: vanillacandlecompany.com. Vanilla Candle Company is dedicated to protecting your privacy through compliance with this Privacy Policy. This Privacy Policy describes the type of information we may collect from you or that you may provide to us when you visit our website. Your use of the website indicates your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the website or any services available on or through the website.

Vanilla Candle Company receives anonymous information collected automatically during your website visit, such as your visitor domain name, IP address, and referring domain. Our website also collects anonymous aggregate information, such as page views and visits. This information is applied to further enhance your user experience.

In making a purchase from our website, we collect relevant personal data that you provide in order to complete the transaction and process the order such as your name, address, and email. Personal information collected by our site is used for transactional and/or promotional and marketing purposes, and is encrypted using the Secure Socket Layer (SSL) protocol before transmission and storage.

If we are involved in a sale or merger, we may transfer some or all of your information as a part of the sale. In the event we transfer any of your information in connection with such a sale, we will post a notice on our website and we will make reasonable efforts to ensure that the purchaser of your information honors your communication preferences, if any.

We may disclose your personal information to our contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

If required by law or if our Terms of Service is disregarded, we may disclose your personal information.

Security

In protecting your personal data, we adhere to best practices, which includes all PCI-DSS requirements. This ensures that your personal information, including credit card details, is not compromised. Credit card information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Though transmission and storage is not 100% foolproof, the above measures are industry standard best practices and we strictly adhere to these codes.

Cookies and Tracking Pixels

We use cookies and tracking pixels as a standard component of our website experience. The purpose is to make our browsing and purchasing process more convenient and efficient for you. Cookies enable your computer to automatically remember certain information to populate automatically each instance you are on our website. Tracking pixels are small images used by our website to identify pages viewed by customers. It is aggregate data applied in order to improve the customer experience. Participation is voluntary, and you may opt out at any time. Cookies and tracking pixels may be disabled in your browser. Please note that if disabled, however, your user experience on our website may slightly differ from your previous experiences. 

Third-Party Providers

Our third-party providers collect, use, and disclose your personal information exclusively to complete their specific service. Please note that some third-party providers have privacy policies of their own. Refer to their respective privacy policies for further information. When using one of our third-party providers as part of the purchasing and ordering process, or if clicking certain links from time to time on our website, you will be redirected to their application or website. You will then be subject to their privacy policy and terms of service. Our responsibilities end there, and we suggest reviewing their privacy policies and terms of service to familiarize yourself. You will no longer be subject to Vanilla Candle Company’s Privacy Policy and Terms of Service at that point.

Account Registration

You have the option to register an account on our website. The information provided by you, such as name and billing address, will be stored securely for future use. You may modify this information at any time. By creating an account and sharing your billing or email address, you will be added to our customer mailing list, and may receive periodic emails from us. You may opt out of these communications at any time.

Age

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

Policy Changes

Vanilla Candle Company reserves the right to make modifications to this Privacy Policy at any time. Any changes will be posted on our website, and will take effect immediately upon posting. We encourage you to review it periodically for any adjustments.

How You Can Correct or Remove Information

If you have submitted personal information to us and would like that information deleted from our records or would like to update or correct that information, please contact us by email, attention Customer Service, at support@vanillacandlecompany.com for this purpose. We will make corrections or remove your personal information from our records.

Contact

Vanilla Candle Company may be contacted regarding general questions and feedback by email at info@vanillacandlecompany.com or by phone at 323-890-6610. Regarding customer service matters, we may be contacted by email, attention Customer Service, at support@vanillacandlecompany.com.