Last Updated: September 4, 2020
Vanilla Candle Company receives anonymous information collected automatically during your website visit, such as your visitor domain name, IP address, and referring domain. Our website also collects anonymous aggregate information, such as page views and visits. This information is applied to further enhance your user experience.
In making a purchase from our website, we collect relevant personal data that you provide in order to complete the transaction and process the order such as your name, address, and email. Personal information collected by our site is used for transactional and/or promotional and marketing purposes, and is encrypted using the Secure Socket Layer (SSL) protocol before transmission and storage.
If we are involved in a sale or merger, we may transfer some or all of your information as a part of the sale. In the event we transfer any of your information in connection with such a sale, we will post a notice on our website and we will make reasonable efforts to ensure that the purchaser of your information honors your communication preferences, if any.
We may disclose your personal information to our contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
If required by law or if our Terms of Service is disregarded, we may disclose your personal information.
In protecting your personal data, we adhere to best practices, which includes all PCI-DSS requirements. This ensures that your personal information, including credit card details, is not compromised. Credit card information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Though transmission and storage is not 100% foolproof, the above measures are industry standard best practices and we strictly adhere to these codes.
Cookies and Tracking Pixels
You have the option to register an account on our website. The information provided by you, such as name and billing address, will be stored securely for future use. You may modify this information at any time. By creating an account and sharing your billing or email address, you will be added to our customer mailing list, and may receive periodic emails from us. You may opt out of these communications at any time.
Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.
How You Can Correct or Remove Information
If you have submitted personal information to us and would like that information deleted from our records or would like to update or correct that information, please contact us by email, attention Customer Service, at email@example.com for this purpose. We will make corrections or remove your personal information from our records.
Vanilla Candle Company may be contacted regarding general questions and feedback by email at firstname.lastname@example.org or by phone at 323-890-6610. Regarding customer service matters, we may be contacted by email, attention Customer Service, at email@example.com.